You may be able to claim, depending on your policy and the treatment received. Check your dental benefits with your insurer before your appointment.

Does TED bill international insurers directly?

TED is registering with international insurers for direct billing. Once registration is complete, we can bill eligible plans directly. For now, you pay the clinic and use our reports and certificates to claim any reimbursement under your policy. Our insurance page explains how direct billing will work.

The amount reimbursed depends on your cover, including any limits, exclusions or excess.

What should I ask my insurer?

Explain why you need an appointment and check:

• Whether the relevant dental care is covered.

• Whether approval is required before treatment.

• Which receipts, forms and medical documents you need.

Insurers have their own claims procedures. For example, Cigna publishes specific instructions and a dental claim form for its members. Cigna’s claims guidance.

Can TED prepare supporting documents?

Medical reports and certificates are available on request. Send the clinic your insurer’s requirements and confirm any document fees and preparation time beforehand.

Contact TED through WhatsApp to discuss the paperwork for your visit.