INSURANCE
Dental insurance, direct billing and claims
We help you prepare for your dental visit with clear fee information and reports to support international insurance claims. Treatment at TED is privately billed, with reimbursement subject to your policy. We’re registering for direct billing with eligible international plans. Japanese public health insurance does not apply.
INSURANCE
Dental insurance, direct billing and claims
We help you prepare for your dental visit with clear fee information and reports to support international insurance claims. Treatment at TED is privately billed, with reimbursement subject to your policy. We’re registering for direct billing with eligible international plans. Japanese public health insurance does not apply.
INSURANCE
Dental insurance, direct billing and claims
We help you prepare for your dental visit with clear fee information and reports to support international insurance claims. Treatment at TED is privately billed, with reimbursement subject to your policy. We’re registering for direct billing with eligible international plans. Japanese public health insurance does not apply.
CARE, FEES & INSURANCE
How private dental care works
We plan care around your dental needs, what you prefer and your budget. Your dentist explains suitable treatment options, their benefits and limits, and the cost before you decide.
Private care, planned around you
Private dental care lets you discuss suitable treatments and materials, timing and fees with your dentist. Where clinically appropriate, we can complete treatment from start to finish on the same day if you prefer.
Tokyo Expat Dental welcomes residents and visitors on a private-fee basis. Japanese National Health Insurance (国民健康保険) and Employees’ Health Insurance (健康保険) do not cover our consultations or treatments.
International insurance and claims
We give you medical reports and certificates for your claim. Reimbursement means the money your insurer pays back after you pay the clinic.
Your insurer decides which treatment is covered, which documents it needs and how much it will pay. Dental cover is different in each policy, so please check whether yours includes routine, emergency or cosmetic care, and:
How much cover is left, any amount you must pay yourself (deductible or excess) and any waiting period.
Whether your insurer must approve the treatment first (pre-authorisation).
Which documents it needs, in which language, by what date, and in which currency it pays.
Direct billing with international insurers
We’re registering with international insurers for direct billing and will list participating insurers here once registration is complete.
Current arrangements: you pay at the clinic and submit a claim using the reports and certificates we provide.
Once registration is complete: we can bill your insurer directly for the covered amount if your plan is eligible. You pay any excess or other costs not covered by your policy.
Tell us your insurer when you book, and we’ll help you check the current arrangements for your plan.
DOCUMENTATION
Reports and certificates
Tell us what your insurer needs when you book. We provide an accurate record of what we found and the treatment we gave.
Documents for your claim
Please ask about the documents we can provide, preparation time and any fee.
Insurer forms
We can discuss any extra records or forms your insurer asks for. Please allow time for us to prepare them and for your insurer to process them.
Diplomatic patients
Diplomatic patients are welcome. Our application for diplomatic tax-exemption registration is waiting for confirmation. Please contact us about documents and tax-exemption arrangements before your visit.
Mission documentation
Contact us before treatment if your mission requires particular invoices or documentation.
PLANNING YOUR CLAIM
The process
01
Check with your insurer
Ask what is covered, any limits, whether you need approval first and which documents to send.
01
Check with your insurer
Ask what is covered, any limits, whether you need approval first and which documents to send.
01
Check with your insurer
Ask what is covered, any limits, whether you need approval first and which documents to send.
02
Ask us which documents we can give
We tell you what we can provide and when.
02
Ask us which documents we can give
We tell you what we can provide and when.
02
Ask us which documents we can give
We tell you what we can provide and when.
03
Direct billing, or pay and claim
If direct billing applies to your plan, we bill your insurer. Otherwise, you pay the clinic and your insurer decides what it covers and pays you back.
03
Direct billing, or pay and claim
If direct billing applies to your plan, we bill your insurer. Otherwise, you pay the clinic and your insurer decides what it covers and pays you back.
03
Direct billing, or pay and claim
If direct billing applies to your plan, we bill your insurer. Otherwise, you pay the clinic and your insurer decides what it covers and pays you back.
PLAN YOUR VISIT
Plan your visit and insurance claim
Check the fee schedule, then contact the team about the appointment and documents you need.